16 +
OEMs
200 +
Attendees
2008
Year Established
Annual
Frequency
About NASB
NASB is more than a benchmark – it’s a strategic tool for motor vehicle OEMs. Our gold standard Data Book provides essential metrics for service operations. Participating companies leverage this benchmark to assess their performance against industry peers, driving continuous improvement. The annual NASB conference and targeted Focus Days complement the benchmarking study, offering platforms for collaborative discussions, sharing best practices, and gaining insights into evolving service operations. Participate in NASB to benchmark your operations effectively and position your business for strategic success in the motor vehicle industry.
Who Participates in NASB?
Over 16 OEM member companies, including some of the world’s largest motor vehicle, heavy equipment, and powersports businesses, actively engage in NASB annually.
What’s Included?
Data Book
The Data Book is the foundation of NASB. With over 100 pages of benchmark comparisons across the industry, the Data Book enables your company to identify strengths and areas for improvement.
Conferences
NASB is the world’s largest service operations benchmark event for the motor vehicle industry. Participants attend a three-day event tailored for OEMs, covering a variety of topics vital to the service industry.
Focus Days
Held throughout the year, Focus Days are smaller, full-day sessions that allow subject matter experts in specific areas to explore information in greater detail than can be covered in a larger group setting.
Custom Studies
Members companies can opt to conduct a custom study on a topic of their choice. Participation is optional; only companies that submit the requested information receive a copy of the report.
NASB
INFORMATION REQUEST
Participate in NASB
For inquiries or to participate in the North American Service Benchmark (NASB), contact us.
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