Under The Hood Newsletter – March 2021 Edition
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Under The Hood Newsletter

Upcoming Activities

Industry Forums


NAPB 2021 Conference – The North American Parts Benchmark brings together the world’s leading motor vehicle manufacturers for supply chain operations benchmarking … Learn more

NASB 2021 Conference – The North American Service Benchmark event is packed with new new research on emerging issues and robust discussions on the service business … Learn more

 

Surveys


Accessory Survey This survey focuses on vehicle salespeople as the target respondent and solicits feedback on the full spectrum of accessory offerings and support provided by OEMs Learn more

Service Advisor Survey This survey focuses on enabling OEMs to support their SAs in improving end-customer satisfaction, service retention, and dealer profitability Learn more
 
Important Dates

March
25th — NASB Final Data Due
25th — Accessory Survey Planning Meeting
30th — EPB Data Review Webinar
30th — Service Advisor Survey Planning Meeting


April
2nd — NAPB Conference Registration Deadline
27th to 30th — NAPB 2021 Digital Conference


May
4th — NAPB Steering Committee Debrief Meeting
17th to 19th — NASB 2021 Digital Conference


August
TBD — Retail Inventory Management Focus Day

September
TBD — Sustainability Focus Day

October
TBD — Digital Service Technologies Focus Day
TBD — Supply Chain Leaders Focus Day

November
TBD — E-Commerce Focus Day