Under The Hood Newsletter
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Industry Forums
Retail Inventory Management Focus Day – RIM is key to achieving high dealer off-the-shelf fill and ultimately, end-customer satisfaction … Learn more
Packaging Focus Day – Packaging is a key differentiator for genuine parts versus the aftermarket. This is also an area where we as an industry consistently underperform… Learn more
SAPB 2022 Data Book – Carlisle & Co is offering the South American Parts Benchmark in 2022 with the focus on Brazil and Argentina parts operations … Learn more
Automotive Technician Collaboration – ATC is a group of OEMs with a collective goal to change the perception of the technician career … Learn more
Benchmarking
Headcount – This benchmark is designed to help understand how OEMs structure their aftersales organizations to manage and execute the wide range of responsibilities … Learn More
MetricWatch – This monthly deliverable will provide OEMs key supply chain metrics needed to identify improvement opportunities … Learn more about NAPB or NASB
Surveys
Automotive Technician Survey – ATS is focused on improving the efficiency of dealer technicians and identifying opportunities to improve recruiting and retention … Learn more
Automotive Parts Manager Survey – This survey focuses on providing auto OEMs with sufficient feedback, in order to improve their dealer support in the areas of dealer fill rates, parts profitability, and purchase loyalty … Learn more
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July
11th — Automotive Technician Survey Launch
28th — NAPB Monthly MetricWatch Webinar
TBD — Carlisle’s Women in Aftersales Virtual Event
August
25th — NAPB Monthly MetricWatch Webinar
September
14th — Steering Committee Meeting
22nd — NAPB Monthly MetricWatch Webinar
21st – 22nd — NAPB Retail Inventory Management Focus Day
TBD — NAPB Packaging Focus Day
TBD — Automotive Parts Manager Survey Launch
October
12th — Steering Committee Meeting
27th — NAPB Monthly MetricWatch Webinar
TBD — NAPB Supply Chain Leaders Focus Day
TBD — NASB Training Focus Day
November
TBD — NAPB 3D Printing Focus Day
December
1st — NAPB Monthly MetricWatch Webinar
January
5th — NAPB Monthly MetricWatch Webinar
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