Under The Hood Newsletter
Upcoming Activities

Industry Forums


RIM Focus Day – Retail Inventory Management is a critical business toll used by most OEMs in the industry and key to achieving high dealer off-the shelf fill … Learn more

Sustainability Focus Day – The agenda is focused on sustainability goals and how the aftersales supply chain can contribute to these  … Learn more

Digital Service Technologies Focus Day – This Focus Day will cover the customer-facing technologies and tools used throughout the entire customer service journey  … Learn more


Surveys


Accessory Survey – This survey focuses on vehicle salespeople as the target respondent and solicits feedback on the full spectrum of accessory offerings and support provided by OEMs … Learn more

Service Advisor Survey – This survey focuses on enabling OEMs to support their SAs in improving end-customer satisfaction, service retention, and dealer profitability … Learn more
 
Important Dates

June
1st — Automotive Accessory Survey Launch
16th — Continuing the Conversation with the Women of NAPB Webinar
22nd — Automotive Parts Manager Survey Planning Meeting

July
2nd — Automotive Accessory Survey Close Date
12th — Automotive Service Advisor Survey Launch


August
13th — Automotive Service Advisor Survey Close Date
18th & 19th — Retail Inventory Management Focus Day


September
9th — NAPB 2022 Steering Committee Planning Meeting
TBD — Sustainability Focus Day


October
TBD — NASB 2022 Steering Committee Planning Meeting
TBD — Digital Service Technologies Focus Day
TBD — Supply Chain Leaders Focus Day


November
TBD — E-Commerce Focus Day