Under The Hood Newsletter
Upcoming Activities

Industry Forums


NAPB 2021 Digital Conference – The North American Parts Benchmark brings together the world’s leading motor vehicle manufacturers for supply chain operations benchmarking … Learn more

NASB 2021 Digital Conference – The North American Service Benchmark event is packed with new new research on emerging issues and robust discussions on the service business … Learn more
 

Surveys


Accessory Survey – This survey focuses on vehicle salespeople as the target respondent and solicits feedback on the full spectrum of accessory offerings and support provided by OEMs … Learn more

Service Advisor Survey – This survey focuses on enabling OEMs to support their SAs in improving end-customer satisfaction, service retention, and dealer profitability … Learn more
 
Important Dates

April
16th — NAPB Auto Parts Warranty Custom Study Deadline
21st — Leveraging NAPB Information Webinar
23rd — NASB Conference Registration Deadline
27th to 30th — NAPB 2021 Digital Conference

May
4th — NAPB Steering Committee Debrief Meeting
12th — Navigating NASB Webinar
17th to 19th — NASB 2021 Digital Conference

June
1st — Automotive Accessory Survey Launch

July
12th — Automotive Accessory Survey Launch

August
TBD — Retail Inventory Management Focus Day

September
TBD — Sustainability Focus Day

October
TBD — Digital Service Technologies Focus Day
TBD — Supply Chain Leaders Focus Day

November
TBD — E-Commerce Focus Day